How UniSaaS™ works — one CORE, any vertical

Congress & Restaurant live — Legal (Case.chat) in build

Build the vertical.
Not the plumbing.℠

The reports of SaaS’s death were greatly exaggerated. UniSaaS™ is its evolution — an agentic infrastructure platform where AI agents don’t just answer, they operate. Voice, SMS, documents, and full domain workflows controlled by one AI brain, on one AWS-serverless codebase. The environment your AI lives in matters as much as the AI itself.

Request Access See how it works
1,000+
Concurrent users tested
100%
Success rate under load
<100ms
Response time at scale
3
Live & in-build verticals

Built on

AWSAWS Serverless Amazon BedrockAmazon Bedrock AgentCoreAgentCore

The Platform

One codebase.
Many industries.

AI is only as powerful as the environment it operates in. Most teams building an AI agent for their industry rebuild the same infrastructure every time — auth, tenancy, billing, document handling, voice channels. UniSaaS builds that environment once. Every vertical inherits it and ships only what makes their agents unique.

One codebase, many industries

A lobbying org, a restaurant, and a law firm run on the same platform. Industry-specific features stack on top of shared infrastructure — not separate codebases.

Agents that control, not just respond

The AI agent is a universal controller wired to every feature. Agentic workflows drive the entire application — anything you can tap, an agent can execute. Voice, SMS, and web share one reasoning brain.

Fully owned, fully serverless

No third-party SaaS dependencies in the core stack. No AGPL. No per-seat licensing fees. Scales from one tenant to 1,000+ organizations without a redesign.

UniSaaS CORE platform hub radiating to live and future industry vertical nodes

Core Capabilities

The environment
AI needs to thrive

Deploying AI agents without the right environment is like giving someone a racing engine with no chassis. These are the CORE services that give agents the structure, memory, channels, and controls to operate at production scale.

Conversational AI — Voice & SMS

Agents answer the phone, understand natural speech, and take real actions — place orders, look up legislation, schedule appointments — in real time. The same agentic brain drives SMS. One reasoning model. Two channels. Total control.

Live in productionReal calls, real tenants
Voice + SMSOne agent brain, two channels
Real-timeSub-second response
3 response modesConcise / Balanced / Expressive

PDF Engine & CryptoSeal

Fully-owned serverless document processing: convert, merge, split, stamp, extract, OCR. Every operation is cryptographically signed and hash-chained. A public verification endpoint proves document integrity without exposing private data.

Five-Tier Multi-Tenancy

Platform → Domain Group → Domain → Org → Member. Downward-only editing, server-side enforcement, white-label branding cascade, per-org data isolation, and custom subdomains auto-wired at the platform level.

UniAuth — Identity & Authorization

Shared identity infrastructure with group-based tenant isolation. Policy-based authorization enforced server-side: a two-stage ALLOW means both the platform policy and the vertical policy must pass before any action is executed.

Usage-Based Billing

Every AI interaction and order is tracked and attributed per organization. Billing is usage-driven, not seat-based.

Reliability & Observability

Continuous backup and point-in-time recovery across all data stores, cross-account disaster recovery, and a 30-day audit trail. Every error shown in the UI explains what failed, why, and how to fix it — no raw codes, ever.

Industry Verticals

Three industries.
One platform.

Each vertical is a purpose-built AI environment for a specific industry — not a separate codebase. The agents are already wired in. Launching a new industry means configuring the context, not rebuilding the infrastructure.

Live
Congress
Lobbying & Advocacy

AI-native platform for lobbying and advocacy organizations. Real-time legislation tracking, cosponsor monitoring, Capitol Hill visit planning, and AI-generated briefing documents. First tenant: NORPAC.

  • Live bill & cosponsor tracking from Congress.gov
  • House / Senate / Independent breakdown
  • Staff-contact pipeline management
  • One-page summaries & full briefing PDFs
  • Voice + SMS + web unified agent brain
Live
Restaurant
rab.ai

AI takes orders by phone and SMS end-to-end. Understands the menu, builds the order, confirms by text, stores a structured record. Both channels share one canonical order format and agent toolset.

  • Full phone order handling, no human needed
  • SMS ordering with the same agent brain
  • Text confirmation on every order
  • Structured order persistence with channel tag
In Build
Legal
case.chat

Law firms upload, organize, sort, and search legal documents, then expose them to AI — including their own AI keys. Built on the CORE PDF Engine with Bates numbering and a future document-relationship graph layer.

  • Upload & organize legal document sets
  • Bates numbering via CORE PDF Engine
  • Bring-your-own AI keys
  • Document relationship graph (roadmap)
  • CryptoSeal integrity verification included
Identified
More verticals in pipeline

Hospitality, real estate, and other industries are identified and queued. The architecture is designed to onboard new verticals as thin configuration layers — not new codebases. Each one inherits everything in CORE.

Architecture

The Three-Level Model

AI agents are only as good as the environment they operate in. Every feature, file, and configuration is classified into exactly one level — ensuring agents always have clean context, clean data, and clean authority boundaries.

L1

CORE — Universal plumbing

Auth, billing, multi-tenancy, document processing, voice infrastructure, admin hierarchy. Anything a totally different industry would need lives here. Built once, inherited by every vertical. No domain coupling.

L2

Vertical Core — Industry-specific logic

Features all organizations in one industry share. Congress bill tracking, restaurant menu logic, legal Bates numbering. Only features where ≥90% of the residual is genuinely industry-specific.

L3

Org-Specific — Per-tenant data

Data unique to one organization — never stored as code. Each tenant’s data is isolated and inaccessible to other tenants by design, not by convention.

Decompose-first, CORE-default rule: Before assigning a feature to a vertical, its generic mechanism is split out and goes to CORE. A feature stays vertical only if ≥90% of the residual is genuinely industry-specific. Example: “Bates numbering” sounds 100% legal — but its mechanism is generic page-stamping, so the mechanism is CORE and Legal became mostly configuration.

UniSaaS CORE platform hub radiating to live and future industry vertical nodes

Why UniSaaS

What makes it different

SaaS didn’t die — it evolved. These six principles define what it means to build software in the agentic era, where controlling AI is as important as deploying it.

The environment matters as much as the model

Powerful AI agents need an equally powerful home. UniSaaS is purpose-built infrastructure for agentic software — every feature exists to give AI agents clean context, structured authority, and reliable channels to act through.

Agents that control, not just chat

The agentic layer is a universal controller wired to every feature of the application. Agents don’t just answer questions — they take orders, file documents, look up legislation, and drive multi-step workflows. Every UI action is an agent tool.

SaaS evolved, not replaced

The reports of SaaS’s death were greatly exaggerated — with apologies to Mark Twain. It adapted. It became agentic. UniSaaS is what SaaS becomes in the agentic era: multi-tenant infrastructure where AI is the primary interface, not an add-on.

Control is the product

Agentic systems need guardrails: five-tier authority hierarchies, policy-based enforcement, per-tenant data isolation, and cryptographically verified outputs. You always know what your AI is doing, who authorized it, and what it touched.

Composable agent infrastructure

Every CORE component — UniAuth, the PDF Engine, the voice stack, the SMS agent — is independently licensable. Build your own agentic stack piece by piece, or take the whole platform. Either way, the agent environment is production-ready on day one.

Fully owned, fully serverless

No licensing fees in the core stack. No AGPL. No per-seat SaaS charges. Scales from one tenant to 1,000+ organizations without a redesign. Every AI interaction is tracked, attributable, and billed transparently per organization.

Standalone Components

Buy the platform.
Or buy a piece.

Every piece of the agentic environment is independently licensable. Zero domain coupling, standalone-deployable, clean versioned public API. Bring your own AI keys, your own identity provider, your own model. UniSaaS gives agents the infrastructure — you define what they do.

UniAuthReady
PDF EngineReady
CryptoSealReady
Voice StackReady
SMS AgentReady
Multi-Tenancy CoreReady
Usage-Based BillingReady
Admin HierarchyReady

Each component is white-labelable and embeddable. Bring your own identity provider or AI model — UniSaaS components adapt to your stack.

Ready to give your AI
a home it can work in?

Whether you want a turnkey industry application, standalone agentic components, or an investor conversation — start here. We’ll show you what’s live.

Connect with Paul Levy on LinkedIn
Organizations
Turnkey vertical applications
Developers & Buyers
Standalone CORE components
Resellers
White-label & reseller program
Investors
Connect with Paul Levy →